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1. If I am building in Llano, where do I get my questions and site plans approved?

For building permits and site approvals you can come up to City Hall and visit the Code Enforcement Office on the 1st floor. They can answer your questions, approve your site plans, issue you a permit, and complete inspections. For more information, please call 325-247-4158, ext. 110.

2. Who do I call to obtain a city building permit?

Construction Permits are required for construction or remodeling. To obtain a permit, you must complete an application for permit and submit it with plans and specifications for your project. For homes and small buildings, 1 set of plans is required. For larger buildings, 2 sets are required. All work will need an estimated cost of the work being done. Not all remodeling work needs plans. For more information on remodeling permits, please contact the Code Enforcement office at 325-247-4158, ext. 110.

3. Who do I call with questions about neighborhood zoning?

The Code Enforcement Office can answer any questions you have pertaining to the zoning of a neighborhood or particular part of the City of Llano. For more information, please contact the Code Enforcement Office at 325-247-4158, ext. 110.

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1. What is the mission of the LEDC?

The mission of the Llano Economic Development Corporation (LEDC) is to invest the city's designated economic development sales tax receipts into economic development projects, as prescribed by Texas law, for the benefit of the citizens of Llano.

2. Where can I find the LEDC Bylaws?

We keep the LEDC Bylaws (PDF) veiwable on the city's website under Economic Development.

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1. Who do I call for non-emergency, police-related issues?

For non-emergency issues, you can call the Llano Police Department at 325-247-3028.

2. Who do I call to report a stray or lost animal?

In the event you notice a stray or lost animal, you can contact the Llano Animal Control Office at 325-247-3028.

3. Who do I call to report a pothole or street-related issue?

You can call the Utility Office at 325-247-4158, ext. 101 or 102 to submit all street-related issues and they will get the Street Department out to repair the issue as soon as possible.

4. Who should I call if my pet was picked up by Animal Control?

In the event your pet is picked up by Animal Control, you can contact the Animal Control Office at 325-247-3028 to make arrangements to reunite.

5. Who do I call and what do I need to reserve a park facility?

Please fill out the Park Reservation and Permit Application for reservations. Call 325-247-4158, ext. 102 for more information.

6. What animals are prohibited in the City Of Llano?

Wild/prohibited animal means any live animal, other than a common domestic species, regardless of the state or duration of captivity which can be normally found in the wild state, or may pose a potential physical or disease threat to the public or that is protected by international, federal, or state regulations, including those listed in Section 822.101 of the Health and Safety Code of the State of Texas and the following if not so listed:
(1) Class Reptillia. Family Heldermatidea (venomous lizards); Family Viperidae
(rattlesnakes, copperheads, cottonmouths, other pit vipers and true vipers); Family
Elapidae (coral snakes, cobras, mambas, and other elapids); the following listed species of Family Colubridae Dispholidus typus (boomslang), Hydrodynastes gigas
(watercobra), Bioga (mangrove snake), and Thelotornis (African twig snake) only; Order
Phidia, Family Boidae (racers, boas, water snakes, and pythons); and Order Crocadilla (crocodiles, alligators, caimans, and gavials);
(2) Class Aves. Order Falconiforms (such as hawks, eagles, and vultures); Subdivision Ratitae (such as ostriches, rheas, cassowaries, and emus); and Order Strigiforms (such as owls);
(3) Class Mammalia. Order Carnivora, Family Felidae (such as ocelots, margays, tigers, jaguars, leopards, and cougars), except commonly accepted domesticated cats; Family Canidae (such as wolves, wolf-dog, hybrids, dingos, coyotes, and jackals), except domesticated dogs; Family Mustelidae (such as weasels, skunks, martins, mink, and badgers) except domestic ferrets (Mustela putorius furo); Family Procyonidae (raccoon);
Family Ursidae (such as bears); Order Marsupialia (such as kangaroos, wallabies and common opossums); Order Edentata (such as sloths, anteaters, and armadillos); Order
Proboscidea (elephants); Order Primata (such as monkeys, chimpanzees, and gorillas);
Order Rodentia (such as porcupines); and Order Ungulata (such as antelope, deer, bison, and camels), unless the Order Ungulata are located on premises which meet the definition of the farm/ranch;
(4) Animals not listed. Animal Control Officer may declare any species of animal not listed in this subsection as “prohibited” if the confinement of the animal within the city can be shown to constitute a threat to public health and safety; and does not mean any bird kept in a cage of aviary that is not regulated by international, federal, or state law, or a gerbil, hamster, guinea pig, or laboratory mouse or rat.

7. Can I chain my dog up in the backyard?

No person shall, at any time, fasten, chain or tie any cat or dog or cause such cat or dog to be fastened, chained or tied while such animal is on the property where it is normally kept or resides. (Exception: A cat or dog may be tethered to allow for the cleaning of its enclosure or while the owner is outside with the animal and is in visual contact with it at all times.)

8. Does the City of Llano have a leash law?

It shall be unlawful for any owner or person to allow an animal to be at-large. All animals shall be kept under restraint. It shall be a defense to the six-foot length restriction under the definition of at-large if the animal is participating in an organized training or demonstration event, in which case the animal must be restrained by a leash or chain of sufficient strength and length to control the animal’s actions, and it shall also be a defense to the six (6) feet limitation of the length of the leash , when the animal and the person accompanying it are not in reasonable proximity to any other person or animal, or when such other person or persons in the vicinity consents to the use of a longer leash, and it shall be a defense to the six (6) feet limitation of the length of the leash if an animal which is not confined or restrained is in a public area designated and posted for the free run or play of animals.

9. Do I need Rabies Tags or City Pet License?

Rabies Vaccination:
The owners of all animals capable of transmitting rabies except goats, sheep, horses and cows, shall have such animals vaccinated before such animal reaches the age of four (4) months and before every twelve (12) months thereafter, or 36 months if a 36 month vaccine is used, or as prescribed by the Texas Board of Health against rabies with a vaccine approved by the United States Department of Agriculture and administered by a licensed veterinarian, who shall issue to the owner of the animal a vaccination certificate. The owner shall retain such certificate until the vaccination is renewed. At the time of vaccination, a metal tag shall be issued by the veterinarian showing the name of the veterinary clinic, the tag number, and the year of issuance. Such vaccination tag shall be worn by the animal for which it was issued in the same manner as and with the same requirements as the tag issued for an animal’s annual permit as described above.
Pet License:
The owner, keeper or harborer of any dog or cat within the city shall make application to the Animal Control Authority of the city for a registration permit for such dog or cat. Such application shall contain information on the dog’s or cat’s description, including whether the animal is neutered or spayed, date of vaccination, and name, address and telephone number of the owner, keeper or harborer. The owner, keeper or harborer shall also present to the Animal Control Authority of the city a current certificate of vaccination issued for such dog or cat in accordance with section 2-8.

10. What does Animal Care and Welfare mean?

Any person, owner, handler, keeper of a cat or dog must provide humane conditions for such animals as follows:
a) Enclosure: Any dogs confined within a fenced yard must have at least 100 square feet for two dogs maximum for the animal’s use and exercise. Where dogs are kept or housed on property without a fenced yard, the owner of such dogs, or persons having custody of such dogs, shall provide an enclosure containing not less than 100 square feet for two dogs maximum for the animal’s use and exercise. Such enclosure shall be constructed of chain link fencing or similar type materials with all four sides enclosed. The enclosure shall be of sufficient height to prevent the dog from escaping from such enclosure. The top of the enclosure shall be covered with materials to provide the dog with shade and protection from the elements.
*An exception to this section will allow the city pound to hold animals for as long as necessary in a smaller enclosure for impound purposes. Also veterinarians may keep animals in a smaller enclosure for as long as necessary for medical purposes.
b) Shelter: The owner or other person having custody of an animal must provide a shelter for the animal. The shelter must be constructed and maintained in such a manner
to allow the animal to remain dry and protected from the elements including sun. Such shelter shall be fully enclosed on three sides, roofed and have a solid floor with bedding appropriate to the season. The entrance to the shelter shall be flexible to allow the animal’s entry and exit, and sturdy enough to block entry of wind and rain. The shelter shall be small enough to retain the animal’s body heat and large enough to allow the animal to stand and turn comfortably. The enclosure shall be structurally sound and maintained in good repair.
c) Food/water: The owner or other person having custody of an animal must provide wholesome and nutritious food appropriate for the age and size of the animal. Fresh clean water must be available at all times. The water container must be of adequate size and affixed in a manner such that it cannot easily be accidentally emptied.
d) No person shall, at any time, fasten, chain or tie any cat or dog or cause such cat or dog to be fastened, chained or tied while such animal is on the property where it is normally kept or resides. (Exception: A cat or dog may be tethered to allow for the cleaning of its enclosure or while the owner is outside with the animal and is in visual contact with it at all times.)
e) If the Enforcement Officer determines that any owner, harborer or keeper of an animal is in violation of these provisions relating to the humane care of the animals, he or she will notify the owner, harborer or keeper of the animal of the violation by door tag,
personal service or certified mail to immediately remedy the violation, and specifying a time for compliance, not to exceed three (3) days following which, if the person has not complied with the requirements of the Enforcement Officer, the person may be found guilty of a violation of this ordinance. After the second conviction within any six (6) month period, the Enforcement Officer may apply to the Municipal Judge for a warrant to seize such animal. The animal will be impounded at the city Animal Control Facility.
The Municipal Judge will hold a hearing and determine the disposition of the impounded animal which shall be, in the judge’s determination, to the owner of the animal, to a humane organization designated by the Animal Control Officer, or to the city Animal Control Facility for humane destruction, which destruction shall occur following any required appeal period has expired.

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1. What do I do if I got a ticket from the Llano Police Department?

To enter your plea on citations and handle outstanding warrants, please contact the Llano Municipal Court at 325.247.1928. For more information pertaining to fines and payment methods, view the Payment Options page.

2. Where can I find information about the driver's safety course?

Under the laws of the State of Texas, you may request the dismissal of 1 moving traffic violation every 12 months by taking a state approved driver's safety course. View the Driver's Safety Course page for more information or call the Llano Municipal Court at 325.247.1928.

3. Where can I find a full list of fine amounts?

Fine amounts are available on our Fine Information page. You can also view our Payment Options page for more information about payment options.  If you would like more information on either topic, please call the Llano Municipal Court at 325.247.1928.

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1. What time does City Hall close?

City Hall and the Utility Office is open from 8 a.m. to 5 p.m., Monday through Friday, except on national holidays. For a complete list of city holidays, view the http://tx-llano.civicplus.com/DocumentCenter/View/1410

2. How do I open an account with the City of Llano?

You will need to complete a pre-numbered application in person at the utility office. You will also need a Texas Driver's License or photo identification. All balances due the city from prior services must be paid before a new service will be granted. Please refer to the Master Fee Schedule for more information on utility service regulations. You will be required to place a deposit on the account before service will be completed. 

3. Can I make changes in my service?

Customers may request a change in service location and transfer applicable deposits to the new account providing the old account is in good standing. All changes in service are subject to changes in deposits.

4. What happens if I voluntarily terminate my service?

Customers who request a disconnection of service must leave a forwarding address where the final bill will be sent. The customer's deposit will offset the final bill and any balance owed to the city. In the event the deposit does not cover the amount owed, the customer will be billed for the balance at the customer's new address. If the deposit is more than the amount owed, the city will mail a refund check to the customer for the credit balance due.

5. What does the city do with seriously delinquent accounts?

After 90 days, delinquent accounts will be turned over to the City Attorney and/or a collection agency for collection and reported to credit bureaus utilized by the city.

6. Where can I find an application for a service tap?

You can download the Service Tap Application (PDF) online.

7. How do I get a roll off container?

Fill out and bring in the Roll Off Container Application (PDF) along with full payment to: City Hall 301 W. Main St. Llano, Texas 78643

For more information, please call 325-247-4158, ext. 101 or 102.

8. Who do I call about an interruption in my electric service?

The City of Llano is the provider of electrical service with in the city limits. For new, stop, or transfer service, account information, billing, and more, please call the Utility Office at 325-247-4158, ext. 101 or 102, from 8 a.m. to 5 p.m., Monday through Friday. After hours and on holidays and weekends you can call  325-247-6067 or if it's a public emergency call the Sheriff's Office at 325-247-5767. 

9. Who do I call if my garbage has not been picked up?

If Waste Connections has missed your garbage, call City Hall at 325-247-4158, ext. 101 or 102, and we will notify them out to pick it up.

10. When is my utility bill due?

Payments are due by the 25th of each month. Failure to pay your account balance in full by the due date will result in a 10% penalty that will be added to your account. If you balance remains unpaid by the 7th of the month, your account is subject to disconnect.

11. What happens if my payment is late?

Reconnects are scheduled only after the consumer has paid the bill in full, made the minimum payment required, and paid the reconnect fee. In addition, the deposit requirement is subject to adjustment any time a disconnect for non-payment (including bad checks) occurs. Consumers must pay the amount due plus the amount of the adjusted deposit.

A payment made with a bad check will treated the same as a non-payment. A handling fee of $35 will be charged and is payable only by cash or money order on all returned checks. After 2 checks have been returned, the customer will be required to make all utility payments by cash, money order, or cashier's check.

12. Do you accept payments other than cash?

The City of Llano accepts payment by checks, cash, MasterCard, and Visa. We also offer a direct payment for utility bills which will draft automatically out of your bank account each month. If you are interested in direct withdrawals, please view the Direct Payment Form (PDF).